If the computer cannot communicate to your testing station, first please do the following first;

  1. Restart the computer.
  2. Reboot all the machines in your testing station.
  3. Make sure all the network cables and the terminator is connected. 
  4. Start the software that you use and make sure you loaded the right template file for     your test. 
  5. Make sure the Node ID's on your machines are the same as in your template. 
    • To check the node ID on your machine, please press Menu on your key pad. The Node ID is the number on the top right corner of the main menu screen. 
    • To check the node ID in your template, once template is loaded, go to Options > Hardware. You will see all the hardware with their node ID's isted. 


If the above steps did not resolve the problem, please try solution called "Lost Communication- Uninstall, Delete, and Reinstall Drivers".


Should you have any issues with the above steps or further questions, please open a ticket by clicking "New Support Ticket". 


GeoComp Support Team